CLIENT INFORMATION > FREQUENTLY ASKED QUESIONS

Do you interview all the candidates you put forward to jobs?
Yes. Not only do we interview all of the candidates, we also test them and explain the vacancy to them in full and get their permission before we send them to a client. We feel strongly that it is part of the service that you pay for to be certain that every CV you receive is that of a well briefed and keen candidate for your position.

Where do the majority of your candidates come from?
Our candidates come from advertising in the newspaper and website advertising, but interestingly, the majority come from recommendations and referrals from existing candidates.

Do you send the candidate's original CV or do you ever re-write them to suit a job?
We have a policy of never re writing a CV and always send the original to our clients. We believe that it is important for clients to see how a candidate presents themselves on paper. It is an indication of their ability to write coherently and adds value and depth to the candidate profile. Re-written CVs are not a clear representation of the candidate's personality and suitability for a position.

Do you network your branches to provide CVs from both areas you cover?
Unlike many multi branch organisations we do not work in competition with our other branch. We believe it is the best interest of our clients to receive suitable CVs from both of our branches to ensure the best available service. However, throughout the recruitment process our clients only have one point of contact.

Are your candidates tested?
Part of our registration process is testing candidates on their software, data entry, typing skills and any relevant skills pertaining to their chosen career. We also provide psychometric testing and the results of all these tests are available to clients on request.

Do you provide training?
The same system we use to test candidates also allows us to cross train them on various software packages. This service is free to candidates and we can prepare candidate for positions where their software skills need refreshing or upgrading.

What other services do you provide?

Private Interview Facilities
Many of our clients prefer to interview in our offices if they have a position to fill which is confidential or politically sensitive. We offer private interviewing facilities at both of our branches with a dedicated consultant on hand to monitor and supervise the interviewing schedule.

Salary Surveys
We can provide up to date surveys on salaries in specific industries and across particular job sectors.